TERMS

Payments We accept PayPal payments for added security and peace of mind. The price of goods includes VAT at 20%. We will upon request provide a VAT receipt.

Delivery We only ship to the UK and Northern Ireland. We use Tracked Royal Mail 48 and other couriers to send out goods. Most items are shipped between Monday and Friday 8.30am – 5pm, not over the weekend or on Bank Holidays. If you require your goods to be sent on a quicker service then please email us and we will be happy to give you a price for next day delivery.

We can ship to an alternative address if required, for example to work or a neighbour, please specify this on the Order Confirmation page.

We only ship goods on the receipt of a confirmation of payment e-mail from Pay Pal. We would always advise customers to contact us if they haven’t received their goods within 4 working days of payment.

Returns If you no longer want the goods please inform us, by email,  within 14 working days of the delivery we will then advise you of how to return them. The buyer is responsible for return postage and packaging costs. Once the return has been received and confirmed by our warehouse, and received back in the same condition as sent, a refund for the goods will be issued. Goods received back in an unsaleable condition will  not be eligible for a refund. Please note we cannot accept returns arranged by the buyer.